In addition to your new and improved gym, we're also making some neat new improvements to your member experience with us.
Following customer feedback, we wanted to stop long ques, waiting around at reception, make booking activities easier and updating your personal account and cashless balance.
That's why we're introducing the following:
1) Self Serve Kiosk (Arriving very soon)
- You'll be able to book classes, kickstart programmes and personal training sessions via the kiosk
- Update your member details via the kiosk
- Top up your cashless account
- Redeem any special offers
2) Swipe Access Control
- Greater safeguarding for members
- You shouldn't have to wait at reception before going into the gym or class. Simply book your class in advance and swipe on through.
3) New Mobile app featuring:
- Personalised Dashboard - quick access to up and coming classes, update your basic info, view club details info, quick links to our social media channels
- 1-1 personalised push notifications - so you only receive the messages you want to receive.
- Easy to book classes (Quick swipe left)
- Rate classes & instructors - We're all hears. Let us know what you think of our classes and will do our upmost to improve your class experience